Luxury Client Advisor: Elevate Experience & Sales

Loro Piana; New York (NY); On-site; USD 71,635,200 - 80,231,424; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Fertility support

Adoption and surrogacy reimbursement

Tuition reimbursement

401K match

Headspace mental health support

Product discount

Exclusive LVMH discounts

Other tailored perks

Job summary

Loro Piana is seeking a Client Advisor in New York to drive sales and deliver exceptional service for our luxury clientele. You will build lasting relationships, share product knowledge, and contribute to a premium shopping experience aligned with Loro Piana standards.

Ideal candidates bring 3+ years of luxury retail sales, strong teamwork, and proficiency with Microsoft Office and SAP. You will partner with store leadership to maintain displays and optimize sales performance while upholding the

Qualifications

• 3+ years of sales experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent customer service, teamwork, and problem-solving skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
• Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services to individual preferences.
• Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
• Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
• Identify key opportunities for optimizing sales growth and operational efficiencies.
• Role model company values

Skills

Sales experience

Customer service

Teamwork

Problem solving

Inventory knowledge

Microsoft Office

SAP

Tools

SAP

Job description

Loro Piana is seeking a Client Advisor in New York to drive sales and deliver exceptional service for our luxury clientele. You will build lasting relationships, share product knowledge, and contribute to a premium shopping experience aligned with Loro Piana standards.

Ideal candidates bring 3+ years of luxury retail sales, strong teamwork, and proficiency with Microsoft Office and SAP. You will partner with store leadership to maintain displays and optimize sales performance while upholding the