Luxury Client Advisor: Elevate Experiences & Sales

LVMH Group; Scottsdale (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Loro Piana in Scottsdale seeks a Client Advisor to drive store goals through exceptional service and product knowledge. You will build client relationships and curate elevated shopping experiences while upholding brand standards.

You will collaborate with the team to exceed personal sales goals, maintain merchandising, update client profiles, and provide after‑sales support. 2+ years in luxury retail preferred; strong communication and teamwork a must.

Qualifications

• 2+ years of sales or sales support experience, preferably in a luxury retail environment.

Responsibilities

• Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
• Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services to individual preferences.
• Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
• Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans aimed at enhancing sales performance.

Skills

Microsoft Office

SAP

Customer service

Teamwork

Inventory knowledge

Sales basics

Tools

POS systems

Job description

Loro Piana in Scottsdale seeks a Client Advisor to drive store goals through exceptional service and product knowledge. You will build client relationships and curate elevated shopping experiences while upholding brand standards.

You will collaborate with the team to exceed personal sales goals, maintain merchandising, update client profiles, and provide after‑sales support. 2+ years in luxury retail preferred; strong communication and teamwork a must.