Luxury Client Advisor – Miami Design District

LVMH Group; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Loro Piana, in Miami, seeks a Client Advisor to drive sales growth and deliver exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the store's success.

Collaborate with colleagues to ensure a seamless shopping experience, maintain client files, and provide after-sales support while aligning with visual merchandising standards and leadership goals.

Qualifications

• 2+ years of sales or sales support experience, preferably in a luxury retail environment.
• Excellent attention to detail, customer service, and teamwork skills.
• General knowledge of sales, operations, and inventory.

Responsibilities

• Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.
• Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services to individual preferences.
• Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
• Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
• Identify key opportunities for optimizing sales growth and operational efficiencies.

Skills

Customer service

Teamwork

Sales knowledge

Tools

SAP

Microsoft Office

Job description

Loro Piana, in Miami, seeks a Client Advisor to drive sales growth and deliver exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the store's success.

Collaborate with colleagues to ensure a seamless shopping experience, maintain client files, and provide after-sales support while aligning with visual merchandising standards and leadership goals.