Luxury Client Advisor: Elevate Experiences & Relationships

UNAVAILABLE; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Moncler in Miami is seeking a Client Advisor to embody the brand promise and deliver exceptional client experiences. You will welcome clients, build lasting relationships, and drive sales while maintaining brand standards and visual merchandising.

A minimum of 2 years in retail, preferably luxury, is required; hospitality or client-oriented roles are acceptable in lieu of retail. Strong interpersonal skills and English proficiency are essential for success in a fast-paced environment.

Qualifications

• Minimum 2 years of retail experience, preferably in a luxury environment.
• In lieu of retail experience, hospitality or other client-oriented/service roles are acceptable.

Responsibilities

• Welcome every client and provide the utmost client experience in accordance with the Moncler Client Promise and Client Experience standards.
• Develop and cultivate long-lasting client relationships through engaging conversation and active clientele management.
• Drive business and sales goals by proactively reaching out to existing clients and developing new clients.
• Achieve and exceed sales goals and KPIs (average dollar transaction, units per transaction, data capture, repurchase rate).
• Collaborate with operations and store leadership to ensure adherence to company policies and procedures; assist with inventory preparation and events.
• Support and maintain visual merchandising standards and brand grooming.

Skills

Team-oriented

Client-centric

Fashion-forward

Professional presentation

Dependable

Punctual

Flexible

English proficiency

Multilingual preferred

Tools

MS Word

MS Excel

Outlook

Job description

Moncler in Miami is seeking a Client Advisor to embody the brand promise and deliver exceptional client experiences. You will welcome clients, build lasting relationships, and drive sales while maintaining brand standards and visual merchandising.

A minimum of 2 years in retail, preferably luxury, is required; hospitality or client-oriented roles are acceptable in lieu of retail. Strong interpersonal skills and English proficiency are essential for success in a fast-paced environment.