Luxury Client Advisor: Craft Bespoke Experiences

Brobston Group; Dallas (TX); On-site; USD 32,000 - 33,000; Full time

Job summary

Ferragamo USA Inc. in Dallas–North Park is seeking a Senior Client Advisor to deliver an elevated luxury shopping experience. You will nurture intimate client relationships, provide personalized service, and apply deep brand knowledge to guide styling and product selections.

You will drive sales through relationship-building, use CRM to capture client data, and collaborate with colleagues to maintain store presentation. The role requires flexible hours across a full-time schedule.

Qualifications

• Extensive experience in luxury retail and clienteling.
• Ability to build long-term relationships through personalized service.
• Proficient in using CRM to capture client data and drive sales.
• Strong storytelling and product knowledge to engage clients.
• Fluent English; second language preferred.

Responsibilities

• Deliver exceptional client service on the selling floor.
• Cultivate lasting client relationships through CRM initiatives.
• Achieve sales targets through consultative selling and cross-selling.
• Collaborate with team to maintain stock and display standards.
• Demonstrate expert styling and brand knowledge.

Skills

Luxury retail experience

Customer service

Storytelling

Inventory tracking

English proficiency

Team collaboration

Communication

Tools

CRM software

Job description

Ferragamo USA Inc. in Dallas–North Park is seeking a Senior Client Advisor to deliver an elevated luxury shopping experience. You will nurture intimate client relationships, provide personalized service, and apply deep brand knowledge to guide styling and product selections.

You will drive sales through relationship-building, use CRM to capture client data, and collaborate with colleagues to maintain store presentation. The role requires flexible hours across a full-time schedule.