Luxury Client Advisor — Craft Bespoke Client Experiences

Ferragamo Usa Inc; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Ferragamo USA Inc. in Orlando Millenia is seeking a Full Time Client Advisor to deliver exceptional, emotionally engaging service and cultivate loyal client relationships through personal connections and CRM initiatives.

You will lead on the selling floor, drive sales, maintain stock, and transform each client experience into a handcrafted moment while upholding brand knowledge and a top-tier luxury standard.

Qualifications

• Caring, authentic trusted client advisor with a passion for style.
• Knowledge of luxury client desires, needs, and expectations.
• Strong storytelling and ability to engage clients effectively.
• Proficient in English; second language helpful.
• Able to multi-task, work in a team, and take initiative.

Responsibilities

• Demonstrate active leadership on the selling floor to drive sales and team objectives.
• Promote a positive work environment through teamwork and collaboration.
• Maintain stock in designated areas on the selling floor and in the stock room.
• Transform client experiences into magical moments and craftsman-like service.
• Capture customer data in CRM to build long-term relationships.

Skills

Customer service

Communication

English proficiency

Inventory knowledge

Teamwork

Tools

CRM software

Inventory software

Job description

Ferragamo USA Inc. in Orlando Millenia is seeking a Full Time Client Advisor to deliver exceptional, emotionally engaging service and cultivate loyal client relationships through personal connections and CRM initiatives.

You will lead on the selling floor, drive sales, maintain stock, and transform each client experience into a handcrafted moment while upholding brand knowledge and a top-tier luxury standard.