Luxury Client Advisor: Craft Magical Client Experiences

Ferragamo Usa Inc; Beverly Hills (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Ferragamo USA Inc. in Beverly Hills is seeking a Client Advisor to deliver exceptional service and craft a personalized shopping experience for every guest. You will develop meaningful client relationships through CRM initiatives and a deep knowledge of the brand.

In this full-time role, you will lead on the sales floor, maintain stock, and collaborate with the team to drive sales while upholding the highest standards of luxury service and brand presentation.

Qualifications

• Experience in luxury retail and delivering personalized service.
• Strong communication and interpersonal skills.
• Ability to build emotional connections with clients and use CRM.
• Comfort with inventory and sales floor operations.
• Proficient in English; additional language a plus.

Responsibilities

• Lead on the selling floor to meet sales targets.
• Foster a positive team environment and collaborate with colleagues.
• Maintain stock levels on the floor and in the stock room.
• Capture client data in CRM to develop relationships.

Skills

Customer service

Communication

CRM

Inventory

Teamwork

Multitasking

English fluency

Tools

CRM database

Inventory tracking

Job description

Ferragamo USA Inc. in Beverly Hills is seeking a Client Advisor to deliver exceptional service and craft a personalized shopping experience for every guest. You will develop meaningful client relationships through CRM initiatives and a deep knowledge of the brand.

In this full-time role, you will lead on the sales floor, maintain stock, and collaborate with the team to drive sales while upholding the highest standards of luxury service and brand presentation.