Luxury Client Advisor & Brand Experience

Prada Group; Beverly Hills (FL); In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Prada Group seeks a motivated luxury retail ambassador to welcome clients and guide them through the brand world in Beverly Hills. You will maximize sales by delivering an extraordinary luxury experience, discovering needs, and building lasting brand loyalty.

Key responsibilities include creating a seamless client journey, CRM data capture for personalized service, and active omni-channel engagement while maintaining store standards and collaborating with teammates to achieve KPIs.

Competenze

• Passion for selling luxury fashion and delivering exceptional client experiences.
• Ability to build long lasting client relationships and drive loyalty.
• Excellent communication and teamwork in a fast paced store environment.

Mansioni

• Place the customer at the center, welcome and serve with excellence according to the client journey.
• Capture customer data in CRM to personalize connections and future opportunities.
• Promote omni-channel engagement and maintain high store standards and visual display.
• Work as a team, cross-sell across departments and meet individual sales KPIs.
• Stay knowledgeable about fashion trends and brand products and handle complaints professionally.

Conoscenze

Sales passion

Luxury fashion

Client relationships

Team player

Communication

Ambition & resilience

Product knowledge

English proficiency

Descrizione del lavoro

Prada Group seeks a motivated luxury retail ambassador to welcome clients and guide them through the brand world in Beverly Hills. You will maximize sales by delivering an extraordinary luxury experience, discovering needs, and building lasting brand loyalty.

Key responsibilities include creating a seamless client journey, CRM data capture for personalized service, and active omni-channel engagement while maintaining store standards and collaborating with teammates to achieve KPIs.