Luxury Client Advisor: Elevate Customer Experiences

Miu Miu

Beverly Hills (CA)

On-site

USD 42,000 - 70,000

Full time

4 days ago

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Job summary

Prada Group is seeking an ambassador to convey brand philosophy and drive luxury customer experiences in our Beverly Hills store. You will maximize individual and team sales, deliver exceptional service, and foster lasting client relationships aligned with the brand journey.

Role requires strong knowledge of fashion trends, product categories, and a proactive, customer-first mindset with excellent English communication. Collaboration with teammates and adherence to store standards are essential.

Qualifications

Experience in luxury/fashion retail is essential.
Ability to build long-lasting client relationships.
Strong verbal and interpersonal communication skills.
Able to work well in a team and independently.
Self-motivated, results-driven and proactive problem solving.
Knowledge of the product category and fashion trends.
Fluent English; additional languages a plus.

Responsibilities

Place the Customer at the center, creating a welcoming environment and delivering exceptional service.
Capture Customer data in the CRM to deepen relationships and personalize outreach.
Promote and embody the Omni Channel mindset across interactions.
Collaborate with colleagues to maintain high service standards and a positive store culture.