Luxury Bridal Experience Lead

Signet Jewelers Limited; Tulsa (OK); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision and prescribed

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training — Associate Training System,,

Merchandise discounts

Incentive trips and contests

Job summary

Jared, a brand within Signet Jewelers, is seeking a Luxury Bridal Manager to own the Bridal category and lead the customer experience. You will guide the team to deliver confident, emotional, and expert guidance during one of life’s most meaningful purchases.

You’ll drive bridal presentations, storytelling, and visual merchandising, coach team members monthly, and partner with store leadership to develop bridal talent while maximizing key KPIs such as conversion and appointment culture.

Qualifications

• Experience leading a bridal or luxury category in retail.
• Ability to coach and develop team members monthly.
• Strong knowledge of visual merchandising and storytelling.

Responsibilities

• Own the Bridal Category Lead total Bridal category performance — including sales, behaviors, and standards
• Serve as the expert in diamonds, storytelling, and closing with confidence
• Drive consistency in Bridal presentations across all team members
• Lead Visual Marketing for Bridal
• Own Bridal visual merchandising and storytelling execution
• Ensure displays reinforce romance, emotion, and confidence in purchase
• Align visual focus to key moments, launches, and selling priorities
• Build Team Capability (Monthly Coaching)
• Observe or coach one Bridal presentation per team member, every month
• Deliver real-time, actionable feedback on diamond education and confidence, emotional storytelling, payments options and closing
• Build consistent, repeatable Bridal behaviors across the team
• Activate the Brand Promise You will help customers: Express their individuality through meaningful selections Feel confident and understood through guided experiences Celebrate life’s most meaningful moments with confidence Drive Performance Excellence Improve key KPIs including conversion, appointment culture, follow-up behaviors Reinforce consistent Bridal presentations across the team Lead by example through personal performance Lead and Develop Talent Partner with store leadership to identify and develop Bridal talent Build a culture of teamwork, accountability, and shared success

Skills

Bridal category leadership

Visual merchandising

Customer experience

Storytelling

Coaching

Job description

Jared, a brand within Signet Jewelers, is seeking a Luxury Bridal Manager to own the Bridal category and lead the customer experience. You will guide the team to deliver confident, emotional, and expert guidance during one of life’s most meaningful purchases.

You’ll drive bridal presentations, storytelling, and visual merchandising, coach team members monthly, and partner with store leadership to develop bridal talent while maximizing key KPIs such as conversion and appointment culture.