Luxury Bridal Experience Lead

Jared; Orem (UT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Base pay + commission

Medical, dental, vision

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training programs

Merchandise discounts

Incentive trips

Job summary

Jared is seeking a Luxury Bridal Manager to lead the Bridal category with a focus on delivering an emotional and guided shopping experience for customers during meaningful moments. You will own the category, drive consistency in presentations, and act as the expert in diamonds and storytelling across the team.

The role includes coaching monthly, elevating visual merchandising, and aligning brand promises with customer outcomes.

Responsibilities

• Own the Bridal Category: Lead total Bridal category performance — including sales, behaviors, and standards; Serve as the expert in diamonds, storytelling, and closing with confidence; Drive consistency in Bridal presentations across all team members.
• Lead Visual Marketing for Bridal: Own Bridal visual merchandising and storytelling execution; Ensure displays reinforce romance, emotion, and confidence in purchase; Align visual focus to key moments, launches, and selling priorities.
• Build Team Capability (Monthly Coaching): Observe or coach one Bridal presentation per team member, every month; Deliver real-time, actionable feedback on diamond education and confidence, emotional storytelling, payments options and closing; Build consistent, repeatable Bridal behaviors across the team.
• Activate the Brand Promise: You will help customers express their individuality through meaningful selections; Feel confident and understood through guided experiences; Celebrate life’s most meaningful moments with confidence.
• Drive Performance Excellence: Improve key KPIs including conversion, appointment culture, follow-up behaviors; Reinforce consistent Bridal presentations across the team; Lead by example through personal performance.
• Lead and Develop Talent: Partner with store leadership to identify and develop Bridal talent; Build a culture of teamwork, accountability, and shared success.

Job description

Jared is seeking a Luxury Bridal Manager to lead the Bridal category with a focus on delivering an emotional and guided shopping experience for customers during meaningful moments. You will own the category, drive consistency in presentations, and act as the expert in diamonds and storytelling across the team.

The role includes coaching monthly, elevating visual merchandising, and aligning brand promises with customer outcomes.