Luxury Brand Team Leader: Elevate Client Experience

Prada Group; Palm Beach (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Prada Group in the United States is seeking a passionate Brand Ambassador and Store Leader to drive sales performance, deliver exceptional client experiences, and mentor the store team.

You will guide the client journey, manage floor activities, and uphold Prada standards while fostering a digital mindset and market awareness.

Join a creative, international environment and contribute to a high-profile luxury retail team.

Qualifications

• Experience in luxury retail management.
• Proven ability to drive sales and client loyalty.
• Strong leadership and coaching skills.
• Excellent communication and interpersonal skills.
• Flexibility in schedule.

Responsibilities

• Drive your Team to exceed Financial targets and maximize sales performances and contribution to support the success of the store.
• Support the Store Manager to develop and implement business plans, through the analysis of the product’s performances and proposal of relevant action plans.
• Foster cross selling and up selling among product categories.
• Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring Prada standards are achieved.
• Act as a role model demonstrating sales leadership to the team, support them with their own sales, building and developing your own Client relations.
• Foster the Digital Mindset among the team, as well as encourage and support the team to improve the relationship with clients and achieving the business objectives.
• Be constantly up-to-date on market trends.

Skills

Leadership

Customer centric

Sales coaching

Team motivation

Analytical thinking

Communication

Job description

Prada Group in the United States is seeking a passionate Brand Ambassador and Store Leader to drive sales performance, deliver exceptional client experiences, and mentor the store team.

You will guide the client journey, manage floor activities, and uphold Prada standards while fostering a digital mindset and market awareness.

Join a creative, international environment and contribute to a high-profile luxury retail team.