Luxury Store Team Leader & Client Experience

Prada; Kansas; Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

Prada is seeking a dynamic Brand Ambassador to lead a store team in delivering exceptional client experiences and achieving sales objectives. The role focuses on coaching, clienteling, and maintaining Prada standards across all store operations.

The successful candidate will motivate the team, drive commercial opportunities, and foster a collaborative, customer-centric environment that reflects Prada's values and luxury positioning.

Qualifications

• Experience leading a luxury boutique team in a high-end brand environment.
• Proven ability to drive sales targets and contribute to store profitability.
• Strong communication and interpersonal skills with a customer-centric approach.
• Ability to coach and develop team members through training and feedback.
• Familiarity with digital tools and omnichannel customer experience.

Responsabilités

• Drive the team to exceed financial targets and maximize sales performance.
• Support the Store Manager in business-plan execution and performance analysis.
• Foster cross-selling and upselling across product categories.
• Ensure Prada standards on sales floor and client experience.
• Lead by example in clienteling and relationship building with clients.

Connaissances

Brand leadership

Sales targets

Team coaching

Clienteling

Digital mindset

Outils

POS systems

Description du poste

Prada is seeking a dynamic Brand Ambassador to lead a store team in delivering exceptional client experiences and achieving sales objectives. The role focuses on coaching, clienteling, and maintaining Prada standards across all store operations.

The successful candidate will motivate the team, drive commercial opportunities, and foster a collaborative, customer-centric environment that reflects Prada's values and luxury positioning.