Luxury Store Team Leader - Elevate Client Experience & Sales

Prada; New York (NY); On-site; USD 110,000 - 130,000; Full time

Job summary

Prada Group in New York is seeking a passionate Brand Ambassador and business leader to embody brand values, drive sales, and deliver an exceptional client experience across the store. You will lead the team to exceed targets and maintain Prada standards while guiding client journeys.

As a Store leader, you will develop and implement business plans, analyze product performance, foster cross-selling across categories, and leverage digital tools to grow client relationships.

Qualifications

• Strong business acumen and analytical skills.
• Proven ability to drive positive client experiences and build loyalty.
• Excellent communication and interpersonal skills.
• Leadership and coaching skills.
• Flexibility in schedule and working hours.

Responsibilities

• Drive your Team to exceed Financial targets and maximize sales performances.
• Support the Store Manager to develop and implement business plans through performance analysis.
• Foster cross selling and up selling among product categories.
• Ensure business opportunities are maximized through efficient sales floor management and Prada standards.
• Act as a role model demonstrating sales leadership and develop client relations.
• Foster the Digital Mindset among the team and improve client relationships.
• Be up-to-date on market trends.

Skills

Business acumen

Clienteling

Sales leadership

Communication

Team coaching

Brand knowledge

Adaptability

Attention to detail

Flexibility

Influence

Job description

Prada Group in New York is seeking a passionate Brand Ambassador and business leader to embody brand values, drive sales, and deliver an exceptional client experience across the store. You will lead the team to exceed targets and maintain Prada standards while guiding client journeys.

As a Store leader, you will develop and implement business plans, analyze product performance, foster cross-selling across categories, and leverage digital tools to grow client relationships.