Luxury Brand Sales Ambassador — Path to Leadership

Ralph Lauren; Kenosha (WI); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Ralph Lauren's Sales Ambassadors create premium lifestyle experiences for clients by delivering personalized styling and exceptional service. They leverage product knowledge and digital tools to drive client engagement and revenue while maintaining brand standards across all touchpoints.

The role focuses on building relationships, achieving sales goals, and representing the RL lifestyle in-store and online. Training and growth opportunities lead to future management paths within the brand.

Qualifications

• Sales experience in a complex, high-volume or high-profile specialty environment preferred.
• Strong communication and relationship-building skills.
• Ability to leverage digital tools to enhance clienteling and sales.
• Comfort working in a fast-paced retail setting and collaborating with a team.

Responsabilités

• Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
• Strategize personal business growth to boost individual productivity through wardrobing and outreach.
• Support team in achieving monthly, quarterly, and annual sales plans while upholding brand standards.
• Coach and share customer-centric behaviors to contribute to team success.
• Develop genuine connections with customers and align recommendations with their preferences.
• Adapt product presentation for remote and in-person customers to meet diverse needs.

Connaissances

Customer service

Communication

Clienteling

Digital tools

Team collaboration

Outils

Polo connect

Point-of-Sale (POS)

Description du poste

Ralph Lauren's Sales Ambassadors create premium lifestyle experiences for clients by delivering personalized styling and exceptional service. They leverage product knowledge and digital tools to drive client engagement and revenue while maintaining brand standards across all touchpoints.

The role focuses on building relationships, achieving sales goals, and representing the RL lifestyle in-store and online. Training and growth opportunities lead to future management paths within the brand.