Luxury Sales & Clienteling Ambassador

Ralph Lauren; Deer Park (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Ralph Lauren Sales Ambassadors deliver exceptional customer service by understanding client needs and offering personalized styling. They use Polo Connect to capture client data, grow personal business, and drive sales while upholding brand standards.

This role blends in-store engagement with a forward-looking approach to clienteling, aiming for future management opportunities. You will work on the sales floor, building genuine connections, meeting monthly targets, and adapting to both in-store

Qualifications

• Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
• Strategize personal business growth to boost productivity through wardrobe recommendations and clienteling.
• Drive sales by supporting the team to meet monthly, quarterly and annual plans while upholding brand standards.

Responsibilities

• Deliver exceptional customer service by understanding customer needs, showcasing product knowledge, and offering personalized styling recommendations.
• Strategize personal business growth to boost individual productivity through wardrobe planning, outreach, and leveraging digital tools for clienteling.
• Drive sales by supporting the team to achieve monthly, quarterly, and annual sales plans while upholding brand standards across all touchpoints.

Skills

Customer service

Product knowledge

Clienteling

Sales targets

Communication

Team collaboration

Digital tools

Tools

Polo Connect

Job description

Ralph Lauren Sales Ambassadors deliver exceptional customer service by understanding client needs and offering personalized styling. They use Polo Connect to capture client data, grow personal business, and drive sales while upholding brand standards.

This role blends in-store engagement with a forward-looking approach to clienteling, aiming for future management opportunities. You will work on the sales floor, building genuine connections, meeting monthly targets, and adapting to both in-store