Luxury Brand Experience Ambassador

Brunello Cucinelli; Costa Mesa (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k) plan

Paid holidays

Paid time off

Career development

Job summary

Brunello Cucinelli is seeking Brand Ambassadors in Costa Mesa, CA, to deliver an unforgettable in-store experience that honors our luxury brand ethos. You will work with the Store Manager to meet sales targets, manage client relationships, and embody the brand lifestyle.

The role requires 3–5 years in elevated retail or hospitality, strong communication, proficiency with POS and MS Office, and the ability to stand for long periods and lift up to 40 lbs. Weekend/holiday availability is expected.

Qualifications

• Strong affinity for Brunello Cucinelli brand and philosophy.
• High school diploma required.
• 3-5 years’ experience in elevated retail or hospitality environment.
• Exceptional customer service and networking skills.
• Strong verbal and written communication skills.
• Proficient with POS systems and Microsoft Office; Outlook and Excel.
• Ability to stand for long hours and lift up to 40 pounds.
• Ability to work varied schedules, including weekends and holidays.

Responsibilities

• Provide industry-leading customer service and build guest loyalty.
• Maximize selling opportunities to achieve sales goals and drive repeat business.
• Resolve customer issues with professional, best-in-class service.
• Demonstrate product knowledge and use resources to deepen understanding.
• Stay aligned with current marketing and promotional activity.
• Act as a brand ambassador reflecting Brunello Cucinelli aesthetics.
• Assist with opening/closing, cash handling, inventory, and related duties.
• Support Store Manager to maintain inventory and visual standards.

Skills

Customer service

Networking

Verbal & written communication

POS systems

Microsoft Office

Excel

Stamina for hours

Lifting up to 40 lbs

Education

High School Diploma

Tools

Outlook

MS Office

Job description

Brunello Cucinelli is seeking Brand Ambassadors in Costa Mesa, CA, to deliver an unforgettable in-store experience that honors our luxury brand ethos. You will work with the Store Manager to meet sales targets, manage client relationships, and embody the brand lifestyle.

The role requires 3–5 years in elevated retail or hospitality, strong communication, proficiency with POS and MS Office, and the ability to stand for long periods and lift up to 40 lbs. Weekend/holiday availability is expected.