Luxury Brand Concierge & Clienteling Expert

Brunello Cucinelli; Palo Alto (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k)

Paid holidays

Generous paid time‑off

Career development opportunities

Job summary

Brunello Cucinelli in Palo Alto is seeking Brand Ambassadors to deliver memorable guest experiences and drive sales while upholding the brand's Humanistic philosophy. You will support the Store Manager, manage inventory, and engage clients to build long-term relationships.

Applicants should have a 3–5 year background in elevated retail, strong communication skills, and the stamina to stand for long periods. Local commitments include varied schedules and exposure to promotional activity.

Qualifications

• Minimum high school diploma and 3–5 years in elevated retail or hospitality.
• Excellent customer service and networking abilities.
• Strong verbal and written communication skills.
• Ability to stand for long hours and lift up to 40 pounds.

Responsibilities

• Provide industry leading customer service and build guest loyalty.
• Maximize selling opportunities to achieve and exceed sales goals.
• Develop and nurture clients using clientele books for repeat business.
• Maintain product knowledge and stay up to date on marketing activity.
• Act as a brand ambassador aligned with Brunello Cucinelli's philosophy.
• Support store operations including opening/closing, cash handling, and inventory.
• Maintain visual merchandising standards and assist with floor moves.
• Collaborate with colleagues and Corporate Partners across stores.
• Demonstrate reliability and integrity in all interactions.

Skills

Customer service

Networking skills

Verbal communication

Written communication

Education

High School Diploma

Tools

POS systems

Microsoft Office

Outlook

Excel

Job description

Brunello Cucinelli in Palo Alto is seeking Brand Ambassadors to deliver memorable guest experiences and drive sales while upholding the brand's Humanistic philosophy. You will support the Store Manager, manage inventory, and engage clients to build long-term relationships.

Applicants should have a 3–5 year background in elevated retail, strong communication skills, and the stamina to stand for long periods. Local commitments include varied schedules and exposure to promotional activity.