Luxury Boutique Client Experience Specialist

Christian Dior Couture; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Christian Dior Couture in Los Angeles is seeking a Client Service Representative to manage day-to-day boutique client services, oversee POS operations, aftersales, loyalty programs, and inventory support. You will collaborate with boutique leadership to ensure exceptional service and accurate cash handling.

The role requires 3+ years in luxury retail cashiering, strong interpersonal skills, and flexibility to work full-time including nights, weekends, and holidays.

Qualifications

• 3+ years of retail cashiering experience, luxury background preferred.
• Ability to work a full-time schedule including nights, weekends, and holidays.
• Strong interpersonal, communication, organization, and follow-through skills.
• Physical ability to stand for extended periods and move merchandise and fixtures.

Responsibilities

• Deliver outstanding customer service in a friendly, welcoming environment.
• Accurately ring on registers and maintain cash and media at registers.
• Handle exchanges or returns in partnership with Boutique Leadership Team.
• Maintain clean, organized register area and assist with floor merchandising.

Skills

Retail cash handling

Customer service

Communication

Teamwork

Tools

POS system

Job description

Christian Dior Couture in Los Angeles is seeking a Client Service Representative to manage day-to-day boutique client services, oversee POS operations, aftersales, loyalty programs, and inventory support. You will collaborate with boutique leadership to ensure exceptional service and accurate cash handling.

The role requires 3+ years in luxury retail cashiering, strong interpersonal skills, and flexibility to work full-time including nights, weekends, and holidays.