Luxury Boutique Client Experience Specialist

Brobston Group; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Christian Dior Couture in Chicago seeks a Client Service Representative to manage day-to-day boutique operations, oversee the POS system, aftersales, and client service.

The role requires 3+ years of retail cashiering experience, preferably luxury, and flexibility to work full time including nights, weekends, and holidays. You will uphold cash integrity, inventory control and loss prevention while delivering outstanding service in a fast-paced environment.

Qualifications

• 3+ years of retail cashiering experience, with a luxury background preferred.
• Ability to work a full-time schedule including varied hours / days including nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization and follow-through skills.
• Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
• Willingness to adhere to all company policies, procedures, regulations, and standards

Responsibilities

• Oversee the POS system, Aftersales, Phone Communication, Cash Integrity, Inventory Control, Loss Prevention, Client Service and assisting in management of all areas of Boutique operations.
• Assist in day-to-day Boutique operations as needed.

Skills

Retail cashiering

Luxury background

Customer service

Interpersonal skills

Communication

Job description

Christian Dior Couture in Chicago seeks a Client Service Representative to manage day-to-day boutique operations, oversee the POS system, aftersales, and client service.

The role requires 3+ years of retail cashiering experience, preferably luxury, and flexibility to work full time including nights, weekends, and holidays. You will uphold cash integrity, inventory control and loss prevention while delivering outstanding service in a fast-paced environment.