Luxury Bellperson: Luggage & Guest Concierge

ADP, Inc.; Miami Beach (FL); On-site; USD 27,000 - 38,000; Full time

Job summary

Mondrian South Beach is seeking a Bell Person to warmly greet guests, escort them to rooms, and assist with luggage while maintaining a pristine lobby and baggage area. The role requires strong interpersonal and communication skills and the ability to work in a fast-paced hospitality environment.

You will also promote the Mondrian South Beach Preferred Guest Program, assist with luggage, and transport guests in the hotel limousine as needed.

Qualifications

• High school degree or equivalent preferred.
• Willing to work nights, holidays, and weekends.
• Physically able to carry 75+ pounds; able to stand, bend, and move throughout shift.
• Works well as part of a team and on individual tasks.
• Works well and efficiently under pressure.
• Good interpersonal skills and communication with all levels of staff and management.

Responsibilities

• Welcome and escort guests to and from their rooms and assisting with luggage.
• Inform guests of all safety features and promote hotel outlets.
• Introduce Mondrian South Beach Preferred Guest Program to guests upon arrival and recognize club members.
• Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
• Transport guests and employees in the hotel’s limousine.
• Deliver packages and faxes to guests.
• Decorate the lobby for large arrivals and departures.
• Maintain cleanliness behind the bell stand, in the check-in/check-out area, and in the baggage room.
• Clean the brass bell carts.

Skills

Interpersonal skills

Verbal and written communication

Team player

Under pressure

Local knowledge of attractions

Willing to work nights/holidays/week-?

Education

High school degree or equivalent

Job description

Mondrian South Beach is seeking a Bell Person to warmly greet guests, escort them to rooms, and assist with luggage while maintaining a pristine lobby and baggage area. The role requires strong interpersonal and communication skills and the ability to work in a fast-paced hospitality environment.

You will also promote the Mondrian South Beach Preferred Guest Program, assist with luggage, and transport guests in the hotel limousine as needed.