Lux Guest Bell Attendant — Luggage & Escorts

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Fontainebleau Miami Beach is seeking a Bell Person to provide courteous, efficient service for guests. You will escort guests, transport luggage, and help with errands while maintaining safety and a welcoming atmosphere on busy, iconic property.

Ideal candidates have a high school diploma, 1 year of bell experience preferred, and capable communication skills in a fast-paced luxury hotel environment. Flexible schedule and bilingual abilities are highly valued.

Qualifications

• Customer service oriented with ability to escort guests.
• Must be able to communicate effectively with guests and colleagues.
• Flexible schedule required to accommodate hotel operations.

Responsibilities

• Transport luggage and escort guests to and from their rooms and other areas of the hotel.
• Run errands (papers, faxes, laundry, packages, flowers) and relay messages as needed.
• Store and retrieve guest luggage and assist guests with requests within scope.
• Anticipate guest needs and resolve problems, referring to Bell Captain when needed.
• Perform other related duties and maintain positive working relationships with staff and guests.

Skills

Guest service

Communication skills

Bilingual

Education

High school diploma or equivalent

Job description

Fontainebleau Miami Beach is seeking a Bell Person to provide courteous, efficient service for guests. You will escort guests, transport luggage, and help with errands while maintaining safety and a welcoming atmosphere on busy, iconic property.

Ideal candidates have a high school diploma, 1 year of bell experience preferred, and capable communication skills in a fast-paced luxury hotel environment. Flexible schedule and bilingual abilities are highly valued.