Bellperson – Luggage & Guest Concierge

MAJC; Miami (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Job summary

Highgate Hotels in Miami is seeking a Bellperson to assist guests with luggage on arrival and departure and to provide attentive, courteous service during their stay. The role requires standing for long periods and the ability to communicate effectively with guests and team members.

Responsibilities include helping guests with luggage, escorting to rooms, answering guests’ questions about hotel services, and maintaining knowledge of local attractions and transportation; the position offers

Qualifications

• High School diploma or equivalent
• Experience in a hotel or related field preferred
• Must have a valid driver's license for the applicable state (If applicable)
• Ability to stand during entire shift
• Effective verbal and written communication
• Maintain confidentiality of information

Responsibilities

• Load and unload luggage carts and organize luggage for tour groups
• Escort guests to rooms and explain hotel services
• Inspect guest rooms to ensure order and supplies
• Explain features of the room and operation of devices and entertainment
• Store, track and deliver luggage, packages, and messages as needed
• Assist with room changes and maintain knowledge of local attractions and transportation options
• Provide information, maps and directions; assist front desk as needed
• Show guestrooms and suites and highlight hotel amenities

Education

High School diploma or equivalent

Job description

Highgate Hotels in Miami is seeking a Bellperson to assist guests with luggage on arrival and departure and to provide attentive, courteous service during their stay. The role requires standing for long periods and the ability to communicate effectively with guests and team members.

Responsibilities include helping guests with luggage, escorting to rooms, answering guests’ questions about hotel services, and maintaining knowledge of local attractions and transportation; the position offers