Luxury Bell Attendant: Guest Concierge & Luggage Expert

Zachry Hospitality; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Life

401K, Paid Leave and Bonus Program

Company-paid short-term and long-term

Employee assistance program

Tuition Reimbursement

And many more

Job summary

Zachry Hotels is seeking a Bell Attendant in San Antonio. You will greet guests, assist with luggage, escort guests to rooms, and explain hotel amenities while upholding luxury hospitality standards.

You’ll coordinate with Front Office and Valet teams, handle luggage logs, and respond to in-room requests with discretion—flexibility for peak times is essential for delivering exceptional service.

Qualifications

• High School Diploma or equivalent.
• Previous bell, concierge, or luxury hospitality experience preferred.
• Bilingual (English/Spanish) preferred.
• Knowledge of hotel amenities and local area attractions preferred.

Responsibilities

• Greet guests with professionalism and courtesy at arrival and departure.
• Assist with luggage handling, storage, and delivery to guest rooms.
• Escort guests to rooms and explain room features and hotel amenities.
• Provide proactive directions and local recommendations to guests.
• Recognize VIPs and special requests to deliver personalized service.
• Coordinate arrivals and departures with Front Office, Valet, and Concierge teams.
• Maintain luggage logs and organize storage areas.
• Deliver guest items and special amenities promptly and discreetly.
• Assist with in-room requests and guest service calls as needed.
• Work flexibly during peak arrival and departure times.

Skills

Customer service

Communication

Professional appearance

Physical fitness

Education

High School Diploma or equivalent

Job description

Zachry Hotels is seeking a Bell Attendant in San Antonio. You will greet guests, assist with luggage, escort guests to rooms, and explain hotel amenities while upholding luxury hospitality standards.

You’ll coordinate with Front Office and Valet teams, handle luggage logs, and respond to in-room requests with discretion—flexibility for peak times is essential for delivering exceptional service.