Bell Attendant - Luxury Hotel Guest Experience | Flexible Shifts

Thompson Hotels, Inc.; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health and welfare plans

401(k) plan

Employee room discounts

Paid time off

Job summary

Thompson Austin is looking for a friendly Bell Attendant to assist guests with luggage, coordinate with Front Office and Valet, and provide local recommendations. The role emphasizes guest comfort and efficient service within a luxury environment.

This visible position requires strong communication, stamina to stand and walk, and a flexible schedule including weekends and holidays. It offers opportunities to deliver Hyatt's signature hospitality.

Qualifications

• Friendly and welcoming demeanor.
• Desire to satisfy needs in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods and walk.
• Flexible schedule; willing to work day/evening/weekends/holidays.

Responsibilities

• Escort guests and assist with luggage transportation to and from rooms.
• Coordinate with Front Office and Valet to ensure smooth guest flow.
• Provide local recommendations and information about hotel offerings.
• Ensure guests are comfortable with accommodations and room features.
• Maintain courteous, attentive service in line with Hyatt standards.

Skills

Friendly demeanor

Excellent communication

Team player

Stamina to stand/walk

Flexibility with shifts

Job description

Thompson Austin is looking for a friendly Bell Attendant to assist guests with luggage, coordinate with Front Office and Valet, and provide local recommendations. The role emphasizes guest comfort and efficient service within a luxury environment.

This visible position requires strong communication, stamina to stand and walk, and a flexible schedule including weekends and holidays. It offers opportunities to deliver Hyatt's signature hospitality.