Luxury Banquet Supervisor: Elevate Guest Experience & Events

Chateau Elan; Braselton (GA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Discount hotel stays

Discount spa services

Discount golf

Discount food & beverage

Discount retail

YouDecide program access

Job summary

Chateau Elan Winery & Resort in Braselton, GA seeks a Banquet Manager to lead the banquet team and ensure superior guest service. You will oversee event setups, food & beverage service, and daily operations, while supervising staff and maintaining SOP compliance.

Ideal candidates have hotel experience, strong leadership, and the ability to manage budgets and payroll. This on-site role offers comprehensive perks and career growth within HEI Hotels & Resorts.

Qualifications

• More than two years of post-high school education.
• 1–2 years of related work experience, preferably in hotels.
• Experience in hotel operations preferred.
• Knowledge of banquet/catering policies and operations.
• Proficient with computer equipment and software.
• Ability to lead, coach and develop staff while managing priorities.

Responsibilities

• Supervise banquet associates including captains, servers, lead housemen, and housemen.
• Interview, hire, schedule, train, develop, empower, coach and counsel staff; conduct performance reviews.
• Oversee daily banquet operations to ensure SOPs, safety, and service quality.
• Meet with customers to review Banquet Event Orders and changes for a quality product.
• Calculate and review banquet checks and service charges for accurate billing.
• Prepare payroll reporting and coordinate with Accounting on expenses.
• Monitor sanitation and maintenance of banquet areas and equipment.
• Ensure attendance and reliability; perform other duties as assigned.

Skills

Leadership

Team management

Customer focus

Communication

Education

Post-high school education (2+ years)

Tools

Computer literacy

Job description

Chateau Elan Winery & Resort in Braselton, GA seeks a Banquet Manager to lead the banquet team and ensure superior guest service. You will oversee event setups, food & beverage service, and daily operations, while supervising staff and maintaining SOP compliance.

Ideal candidates have hotel experience, strong leadership, and the ability to manage budgets and payroll. This on-site role offers comprehensive perks and career growth within HEI Hotels & Resorts.