Luxury Auto Service Advisor Assistant — Growth & Benefits

International Kia Orland Park; Waukesha (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly wage

Full benefits package

Paid training and advancement

Job summary

International Mercedes-Benz is seeking a motivated Service Advisor Assistant to join our high-end service team. The role focuses on welcoming clients, coordinating vehicle check-in, and ensuring a smooth intake as well as timely service updates to customers.

You will support service advisors, manage loaners and keys, and help maintain an organized reception area in a fast-paced Mercedes environment.

Qualifications

• Strong communication and organizational skills.
• Energetic, detail-oriented, and eager to learn.
• Ability to multitask in a high-volume environment.
• Valid driver’s license and clean driving record.
• Familiarity with Mercedes vehicles or CDK software.

Responsibilities

• Support the Sprinter Service Advisor in daily operations and customer interactions.
• Greet clients, assist with vehicle check-in, and ensure a smooth intake process.
• Communicate service updates to customers via phone, text, and email.
• Coordinate vehicle movement between service lanes, technician bays, and car wash.
• Prepare repair orders and ensure documentation accuracy.
• Maintain a clean, organized, and welcoming service reception area.
• Assist with loaner vehicle coordination and key management.

Skills

Communication

Organization

Multitasking

Driver's license

CDK familiarity

Tools

CDK software

Mercedes vehicles knowledge

Job description

International Mercedes-Benz is seeking a motivated Service Advisor Assistant to join our high-end service team. The role focuses on welcoming clients, coordinating vehicle check-in, and ensuring a smooth intake as well as timely service updates to customers.

You will support service advisors, manage loaners and keys, and help maintain an organized reception area in a fast-paced Mercedes environment.