Luxury Service Advisor — High Earnings & Growth

MileOne Autogroup; Silver Spring (MD); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Employee purchase program

Training & mentoring

Job summary

Mercedes-Benz of Silver Spring is expanding its luxury service team and seeks a high-performing Service Advisor. This role offers the chance to represent a premier brand, manage service appointments, and deliver an unforgettable ownership experience.

candidates with automotive advisory background and strong communication skills will thrive in a fast-paced, high-earning environment supported by MileOne Autogroup. Competitive pay and advancement potential accompany this opportunity.

Qualifications

• Previous automotive service advisor experience required (luxury brand experience a plus).
• High dedication to customer service.
• Excellent communication and follow up skills.
• Strong understanding of vehicle systems, functions, and service operations.
• Proficiency with MS Office, dealership software, internet tools.

Responsibilities

• Deliver exceptional customer service aligned with Mercedes-Benz brand and warranty standards.
• Schedule, manage, and coordinate service appointments and repair estimates.
• Communicate recommended services clearly and professionally.
• Proactively address and resolve customer concerns with urgency and care.

Skills

Customer service

Communication

Vehicle systems knowledge

Dealership software

MS Office

Tools

MS Office/Dealership software

Job description

Mercedes-Benz of Silver Spring is expanding its luxury service team and seeks a high-performing Service Advisor. This role offers the chance to represent a premier brand, manage service appointments, and deliver an unforgettable ownership experience.

candidates with automotive advisory background and strong communication skills will thrive in a fast-paced, high-earning environment supported by MileOne Autogroup. Competitive pay and advancement potential accompany this opportunity.