Luxury Auto Service Concierge Assistant

Milwaukee Division; Waukesha (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid training

Advancement opportunities

Employee discounts

Job summary

International Mercedes-Benz is seeking a motivated Service Advisor Assistant to join our team. The role supports the Sprinter Service Advisor in daily operations, greets clients, and ensures a smooth intake process while coordinating vehicle movement and updates to customers.

Ideal candidates are energetic, detail-oriented, with strong communication skills and the ability to multitask in a high-volume environment.

Qualifications

• Strong communication and organizational abilities are essential.
• Energetic, detail-oriented, and eager to learn in a fast-paced setting.
• Able to multitask in a high-volume environment.
• Valid driver’s license with clean driving record is required.
• Familiarity with Mercedes vehicles or CDK software is preferred.

Responsibilities

• Support the Sprinter Service Advisor(s) in daily operations and customer interactions.
• Greet clients, assist with vehicle check-in, and ensure smooth intake.
• Communicate service updates to customers via phone, text, and email.
• Coordinate vehicle movement between service lanes, bays, and car wash.
• Prepare repair orders and ensure documentation accuracy.
• Maintain a clean, organized, welcoming service reception area.
• Assist with loaner vehicle coordination and key management.

Skills

Communication skills

Organizational skills

Detail-oriented

Eager to learn

Multitasking

Driver's license

CDK software

Mercedes familiarity

Tools

CDK software

Job description

International Mercedes-Benz is seeking a motivated Service Advisor Assistant to join our team. The role supports the Sprinter Service Advisor in daily operations, greets clients, and ensures a smooth intake process while coordinating vehicle movement and updates to customers.

Ideal candidates are energetic, detail-oriented, with strong communication skills and the ability to multitask in a high-volume environment.