Luxury Auto Service Advisor - High Earnings & Growth

MileOne Autogroup; Washington (District of Columbia); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Bonus opportunity

Career growth

Luxury OEM environment

Job summary

Mercedes-Benz of Silver Spring, a flagship luxury dealership and part of MileOne Autogroup, is hiring an experienced Service Advisor to elevate our world-class service operation. This role represents an iconic brand where precision, performance, and personalized service define every guest interaction.

If you thrive in a fast-paced, high-earning environment and take pride in delivering an unforgettable ownership experience—welcome to the next level.

Qualifications

• Previous automotive service advisor experience required (luxury brand experience a plus).
• High dedication to customer service.
• Excellent communication and follow up skills.
• Strong understanding of vehicle systems, functions, and service operations.
• Proficiency with MS Office, dealership software, internet tools.

Responsibilities

• Deliver exceptional customer service aligned with Mercedes-Benz brand and warranty standards.
• Schedule, manage, and coordinate service appointments and repair estimates.
• Communicate recommended services clearly and professionally.
• Proactively address and resolve customer concerns with urgency and care.

Skills

Customer service

Communication

Vehicle knowledge

MS Office

Dealership software

Tools

MS Office

Dealership software

Job description

Mercedes-Benz of Silver Spring, a flagship luxury dealership and part of MileOne Autogroup, is hiring an experienced Service Advisor to elevate our world-class service operation. This role represents an iconic brand where precision, performance, and personalized service define every guest interaction.

If you thrive in a fast-paced, high-earning environment and take pride in delivering an unforgettable ownership experience—welcome to the next level.