Luxury Auto Office Manager: Operations & Finance Lead

Open Road; Edison (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Paid time off (PTO)

401(k) retirement plan plus match

Employee vehicle purchase programs

Professional development and training

Job summary

Open Road is seeking an experienced Automotive Office Manager to oversee the dealership’s office operations, accounting, compliance, and deal processing in a fast-paced luxury environment. You will ensure accurate documentation and smooth processing across all departments.

You will lead and develop the administrative team, coordinate with Sales, Finance & Insurance, Service, Parts, and Management, and drive process improvements to boost efficiency and the customer experience.

Qualifications

• Prior Automotive Office Manager or dealership office experience.
• Experience in an automotive dealership strongly preferred.
• Solid understanding of dealership accounting and vehicle deal processing.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to lead and develop an administrative team.
• Strong communication and problem-solving skills.
• Ability to prioritize multiple deadlines in a fast-paced environment.
• Proficiency with Microsoft Office and dealership software.
• Reynolds & Reynolds DMS knowledge is a plus.
• Luxury automotive dealership experience is highly desirable.

Responsibilities

• Oversee daily operations of the dealership office and administrative functions.
• Manage accounting, billing, title, registration, and deal-processing activities.
• Review and maintain accurate vehicle sales and finance documentation.
• Ensure deals are processed accurately and efficiently.
• Monitor funding, receivables, payables, and related dealership accounting functions.
• Maintain compliance with federal, state, and dealership policies.
• Work closely with Sales, Finance & Insurance, Service, Parts, and General Management.
• Supervise, train, and support office staff.
• Identify process improvements that increase efficiency and accuracy.
• Maintain accurate records and ensure timely completion of administrative tasks.
• Help ensure an exceptional customer experience throughout the transaction process.
• Assist management with reporting, audits, reconciliations, and other dealership administrative needs.

Skills

Office management

Deal processing

Leadership

Communication

Problem solving

Time management

Microsoft Office

Reynolds & Reynolds

Tools

Reynolds & Reynolds DMS

Job description

Open Road is seeking an experienced Automotive Office Manager to oversee the dealership’s office operations, accounting, compliance, and deal processing in a fast-paced luxury environment. You will ensure accurate documentation and smooth processing across all departments.

You will lead and develop the administrative team, coordinate with Sales, Finance & Insurance, Service, Parts, and Management, and drive process improvements to boost efficiency and the customer experience.