Luxe Collision Estimator - EV Certified Repair Pro

Crash-Champions-Collision-Repair-Team-1; Belleview (FL); On-site; USD 65,000 - 133,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is a leading collision repair network with rapid growth and a nationwide presence. This role focuses on guiding customers through the repair journey, performing accurate estimates, and monitoring progress from intake to completion.

The position requires strong customer service, organization, and knowledge of insurance procedures, with experience in common estimating systems. Competitive benefits and a structured environment are offered.

Qualifications

• Customer Service Skills.
• Organization and multitasking; good time management in a fast-paced setting.
• Knowledge of dealing with Insurance partners preferred.
• Ability to handle fast-paced environments.
• Knowledge of estimating systems: CCC One, Mitchell & Audatex.

Responsibilities

• Educate customers on the repair process, insurance procedures, rights, repair techniques, safety and value.
• Completes initial estimates, writes complete estimates after full disassembly and damage evaluation, and locks final estimates.
• Manage each repair throughout the process and ensure quality standards via in-process QC.
• Keep customers informed and provide the best possible experience.
• Review data procedures with Body Technicians and complete post-scanning for each vehicle.
• Pre-close the final repair order, handle disbursement paperwork, address exceptions, and ensure carrier requirements are met.

Skills

Customer Service Skills

Organization & multitasking

Insurance knowledge

Fast-paced environment

Estimating systems knowledge

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions is a leading collision repair network with rapid growth and a nationwide presence. This role focuses on guiding customers through the repair journey, performing accurate estimates, and monitoring progress from intake to completion.

The position requires strong customer service, organization, and knowledge of insurance procedures, with experience in common estimating systems. Competitive benefits and a structured environment are offered.