Luxury Residential Concierge - Create Memorable Experiences

fourseasons; Nashville (TN); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive salary

Employee discounts for stays

Flexible part-time schedule

Training and development opportunities

Meal benefits

Job summary

Four Seasons Nashville is seeking a part-time Residential Concierge to deliver personalized service to residents and guests. You will anticipate needs, coordinate services, and create memorable experiences with the highest level of hospitality.

This role requires strong communication, the ability to handle multiple priorities, and familiarity with local attractions. A flexible schedule including evenings and weekends is preferred to support a vibrant downtown property.

Qualifications

• Experience in luxury hospitality or concierge services is preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks with composure in a fast-paced setting.

Responsibilities

• Deliver exceptional, personalized service to residents and guests.
• Coordinate services, reservations, tickets, and transportation as needed.
• Respond to inquiries and assist with packages, mail, and deliveries.
• Maintain knowledge of local attractions and provide tailored recommendations.
• Collaborate with hotel departments to ensure a seamless experience.
• Adhere to Four Seasons policies and standards of conduct.

Skills

Customer service excellence

Luxury hospitality

Effective communication

Tools

CRM systems

Job description

Four Seasons Nashville is seeking a part-time Residential Concierge to deliver personalized service to residents and guests. You will anticipate needs, coordinate services, and create memorable experiences with the highest level of hospitality.

This role requires strong communication, the ability to handle multiple priorities, and familiarity with local attractions. A flexible schedule including evenings and weekends is preferred to support a vibrant downtown property.