Luggage & Guest Services Concierge

Proper Hospitality; Santa Monica (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Proper Hospitality in Santa Monica, CA is looking for a Guest Service Associate to provide exceptional service and assist guests with luggage. Responsibilities include greeting guests, answering inquiries, and maintaining public areas.

The ideal candidate will have a High School Diploma, strong interpersonal skills, and the ability to handle physical tasks. Previous experience in hospitality is preferred but not required. This role involves ensuring guest safety and comfort while adhering to hotel protocols.

Qualifications

• Previous customer service experience, preferably in hospitality.
• Ability to lift/carry items up to 50 pounds.
• Basic knowledge of hotel services and local area is an asset.

Responsibilities

• Greet guests and assist with their luggage.
• Provide information about hotel services and local attractions.
• Maintain the cleanliness and organization of the lobby.
• Ensure guest privacy and security of belongings.
• Collaborate with other hotel teams for guest requests.

Skills

Strong interpersonal and communication skills

Ability to handle physical tasks

Strong organizational skills

Ability to maintain professionalism

Education

High School Diploma or equivalent

Job description

Proper Hospitality in Santa Monica, CA is looking for a Guest Service Associate to provide exceptional service and assist guests with luggage. Responsibilities include greeting guests, answering inquiries, and maintaining public areas.

The ideal candidate will have a High School Diploma, strong interpersonal skills, and the ability to handle physical tasks. Previous experience in hospitality is preferred but not required. This role involves ensuring guest safety and comfort while adhering to hotel protocols.