Luxury Guest Concierge – Elevate Center Experiences

JLL Incorporated; Santa Monica (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive salary

Inclusive culture

Support for career development

Job summary

JLL Incorporated in Santa Monica is looking for a guest service professional to provide exceptional, friendly service at the property. You’ll assist guests and enhance their experience through insider knowledge and attention to detail. The ideal candidate possesses interpersonal skills and experience in high-end retail, dining, or hospitality.

Offering competitive pay, this role emphasizes creative problem-solving and relationship building within the community and property. Flexibility in working hours is essential, and you’ll work closely with property management to ensure a seamless experience for guests.

Qualifications

• Two or more years of previous high-end retail, fine dining, or VIP hospitality experience.
• Prior experience with guest service in luxury environments.
• Proven dependability and punctuality.

Responsibilities

• Provide exceptional service and assist guests efficiently.
• Maintain high standards of guest service.
• Manage reservations and guest inquiries through various channels.

Skills

Exceptional service

Problem-solving skills

Effective communication

Microsoft Office proficiency

Interpersonal relations

Ability to work under pressure

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Outlook

Job description

JLL Incorporated in Santa Monica is looking for a guest service professional to provide exceptional, friendly service at the property. You’ll assist guests and enhance their experience through insider knowledge and attention to detail. The ideal candidate possesses interpersonal skills and experience in high-end retail, dining, or hospitality.

Offering competitive pay, this role emphasizes creative problem-solving and relationship building within the community and property. Flexibility in working hours is essential, and you’ll work closely with property management to ensure a seamless experience for guests.