LTL Logistics Customer Service Specialist

TOTE; Guaynabo (PR); On-site; USD 27,000 - 29,000; Full time

Job summary

Aqua Gulf de Puerto Rico, LLC is seeking a results-driven Customer Service Representative in Guaynabo, PR to support our domestic logistics operations. You will coordinate cargo, manage bookings, and provide customers with timely status updates, ensuring accuracy in our shipping processes.

Ideal candidates have experience in warehousing or logistics, strong Excel skills, and excellent verbal and written communication.

Qualifications

• Experience in domestic warehousing or logistics preferred.
• Proficient in Microsoft Office Suite, including Excel.
• Organized with strong attention to detail.
• Excellent verbal and written communication skills.
• Self-motivated and goal-oriented.

Responsibilities

• Coordinate cargo arrivals and manage delivery orders with carriers and customers.
• Arrange bookings with carriers and agents.
• Track cargo and provide ongoing status updates to customers.
• Enter shipment details and updates into our software platform.

Skills

Customer service

Logistics coordination

Attention to detail

Verbal and written communication

Self-motivated

Tools

Microsoft Office Suite

Excel

Job description

Aqua Gulf de Puerto Rico, LLC is seeking a results-driven Customer Service Representative in Guaynabo, PR to support our domestic logistics operations. You will coordinate cargo, manage bookings, and provide customers with timely status updates, ensuring accuracy in our shipping processes.

Ideal candidates have experience in warehousing or logistics, strong Excel skills, and excellent verbal and written communication.