AG - Customer Service Representative

TOTE; Guaynabo (PR); On-site; USD 27,000 - 29,000; Full time

Job summary

Aqua Gulf de Puerto Rico, LLC is seeking a results-driven Customer Service Representative in Guaynabo, PR to support our domestic logistics operations. You will coordinate cargo, manage bookings, and provide customers with timely status updates, ensuring accuracy in our shipping processes.

Ideal candidates have experience in warehousing or logistics, strong Excel skills, and excellent verbal and written communication.

Qualifications

• Experience in domestic warehousing or logistics preferred.
• Proficient in Microsoft Office Suite, including Excel.
• Organized with strong attention to detail.
• Excellent verbal and written communication skills.
• Self-motivated and goal-oriented.

Responsibilities

• Coordinate cargo arrivals and manage delivery orders with carriers and customers.
• Arrange bookings with carriers and agents.
• Track cargo and provide ongoing status updates to customers.
• Enter shipment details and updates into our software platform.

Skills

Customer service

Logistics coordination

Attention to detail

Verbal and written communication

Self-motivated

Tools

Microsoft Office Suite

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

AG - Customer Service Representative

AGL Gen & Admin Individual Contrib Guaynabo, PR, US

2 days ago Requisition ID: 1555

Salary Range: $27,000.00 To $29,000.00 Annually

We are seeking a motivated, customer-focused domestic logistics professional to help build strong client relationships, expand business opportunities, and support our LTL division. This role offers valuable hands-on experience.

Responsibilities include managing domestic import and export activities to and from Puerto Rico, as well as assisting with shipping and receiving operations at our Jacksonville warehouse. You will be expected to learn and follow our established standard operating procedures, designed to provide each client with tailored, high-quality service.

Essential Duties and Responsibilities

• Coordinate cargo arrivals and manage delivery orders with carriers and customers
• Arrange bookings with carriers and agents
• Track cargo and provide ongoing status updates to customers
• Enter shipment details and updates into our software platform

Qualifications

• Experience in domestic warehousing and logistics preferred
• Proficient in Microsoft Office Suite, including Excel
• Organized with strong attention to detail
• Excellent verbal and written communication skills
• Self-motivated and goal-oriented

Aqua Gulf de Puerto Rico, LLC is an Equal Opportunity Employer - Affiantive Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. Aqua Gulf de Puerto Rico is a drug-free employer and a participant of the E-Verify Employment Verification Program.