Logistics & Customer Support Specialist

TOTE Group; Guaynabo (PR); On-site; USD 27,000 - 29,000; Full time

Job summary

Aqua Gulf de Puerto Rico, LLC in Guaynabo, PR is seeking a Customer Service Representative to support domestic logistics, coordinate shipments, and maintain strong client relationships.

The role involves managing cargo with carriers, entering shipment details into our software, and providing accurate status updates while following established SOPs. Strong communication skills and attention to detail are essential.

Qualifications

• Experience in domestic warehousing and logistics preferred.
• Proficient in Microsoft Office Suite, including Excel.
• Organized with strong attention to detail.
• Excellent verbal and written communication skills.
• Self-motivated and goal-oriented.

Responsibilities

• Coordinate cargo arrivals and manage delivery orders with carriers and customers
• Arrange bookings with carriers and agents
• Track cargo and provide ongoing status updates to customers
• Enter shipment details and updates into our software platform

Skills

Warehousing

Logistics

Excel

Attention to detail

Communication

Self-motivation

Tools

Microsoft Office

Job description

Aqua Gulf de Puerto Rico, LLC in Guaynabo, PR is seeking a Customer Service Representative to support domestic logistics, coordinate shipments, and maintain strong client relationships.

The role involves managing cargo with carriers, entering shipment details into our software, and providing accurate status updates while following established SOPs. Strong communication skills and attention to detail are essential.