LTC Key Account Leader — Health System Partnerships

Axsome Therapeutics, Inc.; Chicago (IL); On-site; USD 190,000 - 215,000; Full time

Benefits offered by this job

Annual bonus

Equity

Generous benefits package

Job summary

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Key Account Manager to lead LTC commercial activities across designated geographies, driving product adoption and access in approved indications. You will build strategic account plans, develop executive relationships with LTC pharmacy networks and health systems, and collaborate with Sales, Market Access, Medical Affairs, and Operations to optimize patient access and growth.

Travel as needed.

Qualifications

• 10+ years pharmaceutical, biotech, healthcare, or LTC account management experience.
• Experience managing complex health systems, institutional, or LTC customer relationships.
• Strong understanding of reimbursement, formulary access and healthcare delivery systems in LTC.
• Launch experience strongly preferred.
• Must live in the territory’s geography.
• Experience strategizing within cross-functional teams to achieve goals.
• Ability to manage multiple tasks under aggressive timelines.
• Excellent interpersonal, presentation, and communication skills.
• Willingness to travel as needed.

Responsibilities

• Develop and execute strategic account plans for targeted LTC customers and pharmacy organizations.
• Identify opportunities to expand product utilization and increase market share within accounts.
• Deliver compelling customer engagement activities across both virtual and live settings.
• Build and maintain executive level relationships with key decision makers including LTC Pharmacy Leadership, Medical Directors, consultant pharmacists, health system administrators, behavioral health leadership, and IDN stakeholders.
• Deliver tailored clinical and business presentations to customer needs.
• Promote within approved labeling in a compliant, ethical manner.
• Operate in full compliance with company policies and healthcare regulations.
• Develop strong customer relationships by understanding customer needs.
• Support payer policies and processes (eligibility, prior authorization, appeals/denials).
• Educate on market access and reimbursement dynamics and tools.
• Communicate territory activity in a timely manner to management.
• Provide feedback to sales, marketing, market access, and other departments.
• Complete training and administrative duties timely.
• Manage efforts within the promotional budget and travel requirements.
• Attend medical congresses and society meetings as needed.
• Ensure timely access for patients through patient services and savings programs.

Skills

LTC account management

Pharma sales

Cross-functional collaboration

Education

Bachelor's degree

Job description

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Key Account Manager to lead LTC commercial activities across designated geographies, driving product adoption and access in approved indications. You will build strategic account plans, develop executive relationships with LTC pharmacy networks and health systems, and collaborate with Sales, Market Access, Medical Affairs, and Operations to optimize patient access and growth.

Travel as needed.