LTC Field-Based Specialty Account Manager

Socket.dev; Knoxville (TN); On-site; USD 120,000 - 185,000; Full time

Benefits offered by this job

Annual bonus

Equity

Generous benefits

Job summary

Axsome Therapeutics, a biopharmaceutical company focused on CNS conditions, seeks a field-based Long-Term Care (LTC) Specialty Account Manager to drive LTC commercial activities and execute strategies for a defined geography. You will build relationships with LTC care teams and champions, delivering product adoption and access solutions.

You will manage territory business plans, call on diverse LTC stakeholders, and collaborate across functions to optimize launches, access, and patient support

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments.
• Demonstrated experience delivering outstanding results, including Top 10% or Elite/President’s Club performance.
• Launch experience strongly preferred.
• Must live within the geography of the assigned territory.
• Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals.
• Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment.
• Ability to thrive with ambiguity and business environments with high expectations.
• Patient support services experience a plus.
• Strong digital marketing aptitude.
• Strong interpersonal, presentation, and communication skills.
• Frequent driving, including extended periods of time behind the wheel.
• Prolonged sitting and standing as part of daily job functions.
• Ability to lift and carry up to 30 lbs regularly.
• Overhead reaching required to close and secure liftgates or similar equipment.

Responsibilities

• Drive product adoption in LTC facilities.
• Proficient in both virtual and live customer engagements.
• Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists, Neurologists, nurse practitioners, Physician assistants, Nurses and LTC staff, Closed-door pharmacies, clinical pharmacists, case managers and care coordinators.
• Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership.
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Develop strong customer relationships by better understanding the customer’s needs.
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials).
• Navigate Market Access and Reimbursement. LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds.
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients.
• Communicate territory activity in an accurate and timely manner as directed by management.
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
• Successfully complete all training classes in a timely manner.
• Complete administrative duties in an accurate and timely fashion.
• Manage efforts within assigned promotional budget.
• Effectively collaborate across all corporate functions.
• Attend medical congresses and society meetings as needed.
• Ensure timely access for patients through patient services and savings programs.
• Overnight travel as indicated by the needs of the business.
• Additional responsibilities as assigned.

Skills

Field Sales

Account Management

LTC expertise

Cross-functional Collaboration

Launch Experience

Education

Bachelor’s degree

Job description

Axsome Therapeutics, a biopharmaceutical company focused on CNS conditions, seeks a field-based Long-Term Care (LTC) Specialty Account Manager to drive LTC commercial activities and execute strategies for a defined geography. You will build relationships with LTC care teams and champions, delivering product adoption and access solutions.

You will manage territory business plans, call on diverse LTC stakeholders, and collaborate across functions to optimize launches, access, and patient support