Loss Prevention Agent - Remote-Eligible & Team-Driven

Ross Stores, Inc.; Federal Way (WA); Hybrid; USD 28,000 - 40,000; Full time

Job summary

Ross Stores, Inc. seeks a Loss Prevention Agent to monitor store safety, deter theft, and support investigations across our locations. The role requires use of CCTV, reporting tools, and collaboration with LP field leaders to ensure a safe shopping environment aligned with our values.

The position emphasizes teamwork, strong communication, and vigilance. The base pay range is provided as $20.29 - $29.30 per hour, with pay varying by location and experience.

Qualifications

• High School education or equivalent required.
• AA degree preferred.
• 1-2 years experience in loss prevention, retail, or security.
• Ability to work independently and within a team in a fast-paced environment.
• Ability to collaborate effectively with internal and external partners including law enforcement.
• Strong written and oral communication skills.
• Ability to build relationships with associates at all levels.

Responsibilities

• Monitor store entrances, exits, sales floor, and checkout areas to identify theft or fraudulent behavior.
• Observe and engage individuals exhibiting dishonest actions to prevent potential loss.
• Utilize CCTV, reporting tools, and investigative resources to detect theft indicators and validate incidents.
• Accurately document incidents, maintain evidence, and provide timely reports to leadership and Investigations teams.
• Partner with leadership and law enforcement to resolve theft cases and support apprehensions when authorized.
• Assist with trespass enforcement for repeat offenders in compliance with company policy.
• Collaborate with internal teams on major theft incidents and contribute to follow-up investigations.
• Identify and report safety hazards and operational vulnerabilities to store management.
• Perform additional duties as assigned to support loss prevention objectives.

Skills

Loss prevention

Retail security

Teamwork

Communication

Law enforcement liaison

Education

High School diploma or equivalent

AA degree preferred

Job description

Ross Stores, Inc. seeks a Loss Prevention Agent to monitor store safety, deter theft, and support investigations across our locations. The role requires use of CCTV, reporting tools, and collaboration with LP field leaders to ensure a safe shopping environment aligned with our values.

The position emphasizes teamwork, strong communication, and vigilance. The base pay range is provided as $20.29 - $29.30 per hour, with pay varying by location and experience.