Logistics Ops Team Lead — Hybrid + Commission

Streamline Shipping Solutions; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Commission

Health and dental benefits

PTO

401(k) match

Job summary

Streamline Shipping Solutions in Houston, TX is seeking an experienced Logistics Operations Team Lead to oversee a busy operations pod. The role blends customer operations, dispatch, carrier sales, and leadership, with hands-on involvement during volume spikes.

You will guide daily shipment execution, coach Coordinators, manage priorities, and secure reliable capacity on established lanes, while maintaining proactive customer communications.

Qualifications

• Previous experience in freight brokerage or transportation operations.
• Prior team lead or supervisory experience in logistics.
• Strong knowledge of Dry Van/FTL operations and carrier management.
• Experience sourcing carriers and negotiating freight rates.

Responsibilities

• Lead daily execution of customer shipments across multiple lanes.
• Organize workload and priorities across the operations pod.
• Oversee dispatch, scheduling, tracking, and shipment execution from pickup through delivery.
• Maintain direct communication with customers regarding service, priorities, delays, and exceptions.
• Source and secure carrier capacity through relationships, load boards, and market resources.
• Negotiate carrier rates while balancing service and profitability.
• Monitor driver availability, ETAs, transit times, and service risks.
• Lead recovery efforts for carrier fall-offs and late deliveries.
• Coach team members on dispatch and operational decisions.
• Establish clear expectations for workload, accuracy, and accountability.

Skills

Freight brokerage

Dispatch

Carrier sales

Team leadership

Customer communication

TMS platforms

Hours of Service

Problem solving

Organizational skills

MS Office/Outlook

Tools

DAT

Truckstop

ITS

TMS

Job description

Streamline Shipping Solutions in Houston, TX is seeking an experienced Logistics Operations Team Lead to oversee a busy operations pod. The role blends customer operations, dispatch, carrier sales, and leadership, with hands-on involvement during volume spikes.

You will guide daily shipment execution, coach Coordinators, manage priorities, and secure reliable capacity on established lanes, while maintaining proactive customer communications.