Logistics Operations Assistant — Dispatch & Customer Support

Saia Motor Freight Line LLC; Owatonna (MN); On-site; USD 31,000 - 37,000; Full time

Job summary

Saia Motor Freight Line LLC is seeking a detail-oriented associate to support customers and terminal operations. You will manage communications, schedule pickups and deliveries, and ensure accurate dispatch paperwork.

You will also assist with billing, data entry, and driver check-ins to monitor performance. The role requires strong English communication, a high school diploma or GED, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Authorized to work in the United States.
• Read, write and communicate in English proficiently for job tasks.

Responsibilities

• Handle inbound calls and emails; schedule appointments.
• Coordinate with terminal operations to optimize pickups and deliveries.
• Confirm delivery availability and resolve scheduling conflicts.
• Prepare and review dispatch paperwork for accuracy and completeness.
• Support billing and data entry; maintain terminal records.
• Conduct driver check-ins to verify delivery performance and address service issues.

Skills

Customer service

Communication

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Saia Motor Freight Line LLC is seeking a detail-oriented associate to support customers and terminal operations. You will manage communications, schedule pickups and deliveries, and ensure accurate dispatch paperwork.

You will also assist with billing, data entry, and driver check-ins to monitor performance. The role requires strong English communication, a high school diploma or GED, and the ability to work in a fast-paced environment.