Logistics Operations Admin & Customer Support

Federal Express Corporation; Chicago (IL); On-site; USD 50,517,000 - 64,013,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical associate in Chicago to perform a wide range of administrative tasks. You will handle data entry, records management, and frontline customer service while supporting linehaul and hub operations.

The role emphasizes accuracy, timely delivery support, and cooperation with management to resolve issues and improve processes.

Qualifications

• High School diploma or GED required.
• Previous clerical or customer service experience preferred.
• Strong data entry, typing and multitasking abilities.

Responsibilities

• Provide clerical support to management and operations.
• Enter data into systems and compile regular reports.
• Serve as frontline customer service for inquiries and issues.
• Assist with records management, audits and documentation.
• Resolve address issues to support timely delivery.
• Monitor scans and loss prevention activities.
• Support DOT and delivery-related data as needed.

Skills

Typing

Data entry

Customer service

Phone & fax

Microsoft Office

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a detail-oriented clerical associate in Chicago to perform a wide range of administrative tasks. You will handle data entry, records management, and frontline customer service while supporting linehaul and hub operations.

The role emphasizes accuracy, timely delivery support, and cooperation with management to resolve issues and improve processes.