Logistics Operations Admin

Federal Express Corporation; Grayslake (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Federal Express Corporation is seeking a clerical support associate to assist hub and station operations, including linehaul, quality assurance and customer service. You will tend to damaged and misaddressed packages promptly to optimize delivery time and serve as the first line of contact for customers.

Responsibilities include clerical support, data entry, reporting, frontline customer service, and audit support for BCSA and DOT files.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills: typing, data entry, phone, copier, fax.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering telephone).
• Enter data in systems and compile reports for management review.
• Serve as frontline customer service to receive and resolve inquiries or escalate as needed.
• Assist with BCSA audits by retrieving data/files for review.
• Support loss prevention by researching damaged/missing packages and ensuring proper scans.

Skills

Data entry

Microsoft Office

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerical support associate to assist hub and station operations, including linehaul, quality assurance and customer service. You will tend to damaged and misaddressed packages promptly to optimize delivery time and serve as the first line of contact for customers.

Responsibilities include clerical support, data entry, reporting, frontline customer service, and audit support for BCSA and DOT files.