Logistics Manager — Customer Service & Team Leader (Hybrid)

Gulf Winds International Inc.; Savannah (GA); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Gulf Winds International, Inc. is seeking a Logistics Manager to lead the Customer Service team across all markets in a hybrid environment, delivering world-class service in drayage, transloading and warehousing operations.

The role reports to the Director of Customer Service and requires strong leadership, strategic thinking, and the ability to manage complex, growth-focused processes in a fast-paced setting.

Qualifications

• Must possess strong communication & writing skills to interface with customers.
• Must be a self-starter and work with minimal supervision.
• Knowledge of transportation industry, logistics and supply chain.
• Excellent organizational skills.
• Ability to motivate, train, lead, and evaluate team members.

Responsibilities

• Lead and engage the Customer Service team and manage performance.
• Set quarterly goals and monitor cost and credits.
• Monitor dashboards to minimize costs, maximize profit, and identify process improvements.
• Oversee customer onboarding and maintain KPIs for key and contract accounts.
• Handle ad hoc duties and partner with management on process changes.

Skills

Communication skills

Self-starter

Transportation industry knowledge

Organizational skills

Team leadership

Education

Bachelor’s degree or equivalent experience

Job description

Gulf Winds International, Inc. is seeking a Logistics Manager to lead the Customer Service team across all markets in a hybrid environment, delivering world-class service in drayage, transloading and warehousing operations.

The role reports to the Director of Customer Service and requires strong leadership, strategic thinking, and the ability to manage complex, growth-focused processes in a fast-paced setting.