Logistics Growth BDR — Onboarding & Accounts

RTS; Dallas (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Ongoing training and professional dev.

Fully paid healthcare, dental and VIs

Generous 401(k) contributions

Paid time off for volunteering

Job summary

RTS, part of Shamrock Trading Corporation, in Dallas, is seeking a Business Development Representative to onboard, support and manage new and existing accounts for RTS Carrier Services. You will work with sales teams to set up new business and ensure onboarding success.

The ideal candidate has 2+ years in customer service or account management, excellent communication, and proficiency with Salesforce and Microsoft Office. A Bachelor’s degree is preferred and bilingual skills are a plus.

Qualifications

• Bachelor’s degree is preferred, and/or 2+ years of customer service or account management experience.
• Excellent computer skills (Salesforce and Microsoft Office Suite).
• Highly organized with the ability to multi-task in a fast-paced environment.
• Critical thinking and negotiation skills.
• Strong interpersonal communication skills, both written and verbal.

Responsibilities

• Set up new business with sales teams and ensure onboarding.
• Build and maintain strong, long-lasting relationships through clear communication.
• Analyze existing client accounts to identify upsell and cross-sell opportunities.
• Ensure the timely delivery of requests and solutions according to client objectives.
• Communicate the status of all client relationships clearly and timely.
• Participate in strategic planning, including corporate positioning, competitive analysis and customer segment planning.
• Assist in product marketing, including product launch management and sales tools.
• Continually refine processes to stay in front of customers in relevant industries.
• Track metrics for all programs and activities.

Skills

Customer service

Account management

Negotiation

Interpersonal communication

Salesforce

Education

Bachelor's degree preferred

2+ years of related experience

Tools

Salesforce

Microsoft Office Suite

Job description

RTS, part of Shamrock Trading Corporation, in Dallas, is seeking a Business Development Representative to onboard, support and manage new and existing accounts for RTS Carrier Services. You will work with sales teams to set up new business and ensure onboarding success.

The ideal candidate has 2+ years in customer service or account management, excellent communication, and proficiency with Salesforce and Microsoft Office. A Bachelor’s degree is preferred and bilingual skills are a plus.