Logistics Dispatch Specialist — Flexible Schedule

RXO Inc.; Mishawaka (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with company match

Paid time off and holidays

Employee Assistance Program

Job summary

RXO Inc. is seeking an Associate Specialist, Logistics in Mishawaka, IN to track pickups, inform customers of delays, and support drivers and carriers through the dispatch process. You will handle calls and emails, gather driver updates, and input data accurately to keep runs on schedule.

Ideal candidates excel in organization, multitasking, and fast-paced environments, with basic computer skills and strong phone communication. Weekend availability is a plus in a growing, service-driven team.

Qualifications

• Strong organizational and time management skills.
• Multitasking in a fast-paced environment.
• Basic computer skills.
• Experience with high phone volume is a plus.
• Spanish language skills are not required.

Responsibilities

• Monitor and track pickups and deliveries, and notify customers of deviations from the run schedule.
• Answer incoming driver and customer calls/emails, and address their needs.
• Call and obtain updates from drivers/carriers and input accurate information into the dispatch system.
• Communicate issues with customers and drivers promptly.
• Monitor and update all Active Run problems.

Skills

Organizational skills

Time management

Multitasking

Customer service

Phone etiquette

Microsoft Office

Transportation knowledge

Weekend availability

Spanish language (not required)

Tools

Microsoft Office

Job description

RXO Inc. is seeking an Associate Specialist, Logistics in Mishawaka, IN to track pickups, inform customers of delays, and support drivers and carriers through the dispatch process. You will handle calls and emails, gather driver updates, and input data accurately to keep runs on schedule.

Ideal candidates excel in organization, multitasking, and fast-paced environments, with basic computer skills and strong phone communication. Weekend availability is a plus in a growing, service-driven team.