Logistics Dispatch Specialist

RXO; Southfield (MI); On-site; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401(k) retirement plan with up to 5% company match

Paid time off, company holidays, and volunteer days

Job summary

A transportation solutions provider in Michigan is seeking an Associate Specialist in Logistics to provide exceptional service to customers and drivers. Key responsibilities include monitoring pickups, addressing customer needs, and managing communication with drivers. Ideal candidates should demonstrate strong organizational skills and basic computer proficiency. The role offers comprehensive benefits, including medical plans, retirement matching, and development programs, in a company known for its inclusive culture.

Qualifications

• Ability to multitask and manage customer expectations in a fast-paced environment.
• Experience with high phone volumes in a deadline-driven environment.

Responsibilities

• Monitor and track pickups and deliveries, notifying customers of any deviations.
• Answer incoming driver and customer calls/emails.
• Input accurate information into the dispatch system.

Skills

Strong organizational and time management skills

Basic computer skills

Tools

Microsoft Office

Job description

A transportation solutions provider in Michigan is seeking an Associate Specialist in Logistics to provide exceptional service to customers and drivers. Key responsibilities include monitoring pickups, addressing customer needs, and managing communication with drivers. Ideal candidates should demonstrate strong organizational skills and basic computer proficiency. The role offers comprehensive benefits, including medical plans, retirement matching, and development programs, in a company known for its inclusive culture.