Logistics Dispatch Coordinator

Dot Transportation, Inc. (DTI); Mount Sterling (IL); On-site; USD 23,143 - 34,715; Full time

Benefits offered by this job

Competitive compensation package

Extensive benefits including medical and dental

401k and profit-sharing options

Job summary

A leading transportation firm is seeking a Dispatch Specialist to support their Transportation Department. The role involves providing excellent customer service, scheduling appointments, and communicating with drivers. Candidates should have a high school diploma or equivalent with strong mathematical skills and proficiency in Microsoft Office. This full-time role offers competitive compensation and a family-oriented work culture.

Qualifications

• High school diploma, General Equivalency Degree, or relevant work experience required.
• Good mathematical and reading skills essential.
• Strong computer skills required.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Schedule appointments with customers via phone, email, or web.
• Communicate with drivers on schedules and work assignments.
• Manage a diverse and hectic workload across multiple departments.
• Identify and eliminate waste using lean thinking.

Skills

Excellent mathematical skills

Strong reading skills

Knowledge of Microsoft Office

Ability to multi-task in a fast-paced environment

Exceptional customer service skills

Education

High school diploma or General Equivalency Degree

Job description

A leading transportation firm is seeking a Dispatch Specialist to support their Transportation Department. The role involves providing excellent customer service, scheduling appointments, and communicating with drivers. Candidates should have a high school diploma or equivalent with strong mathematical skills and proficiency in Microsoft Office. This full-time role offers competitive compensation and a family-oriented work culture.